Terms & Conditions

Terms & Conditions

 

All products are non-refundable. However you may exchange the size if you mistakenly place the wrong size from your previous order.

 

• Online Purchase: Return within 3 days of receiving the product(s) ordered from the COUDRE online store (www.coudreclothong.com). Example: If you received the product(s) on 1st May, please return the product(s) by shipping it to our warehouse by 4th May.

 

• Product(s) can be returned for EXCHANGE OF SIZE ONLY, provided the product(s) is returned in new and original condition with original product packaging, price tags and labels.

 

• For exchanges to product(s) of equivalent or lower price, no refunds will be given.

 

• For exchanges to product(s) of a higher price, you will be required to pay the difference.

 

• If the product(s) has been discounted either by promotion or coupon codes, the amount refunded will be based on the net amount i.e. paid price for the product(s) less the coupon amount as indicated on the receipt. Delivery charges paid in the original order are non-refundable. The coupon code may be replaced at our sole discretion if the product(s) to be refunded is damaged, defective or faulty.

 

  • Delivery charge for the exchange item will be paid by customer 

 

• Product(s) sold at mark down prices due to defect or on sale without defect cannot be returned, exchanged or refunded.

 

• COUDRE reserves the right for final decision.